Shipping & Exchanges
Everything you need to know about our shipping and exchange policies.
Shipping Information
Standard Delivery
Free shipping on all orders
Express Delivery
Faster delivery for urgent orders
Delivery Process
Order Confirmed
Your order is confirmed and payment is processed
Order Packed
Your items are carefully packed and ready for shipment
In Transit
Your order is on its way to your delivery address
Delivered
Your order has been successfully delivered
Shipping Locations
We currently deliver across India to all major cities and towns.
- • Metro cities: 3-5 business days
- • Tier 2 cities: 4-6 business days
- • Remote areas: 5-7 business days
Order Tracking
Track your order every step of the way.
- • SMS & email notifications
- • Real-time tracking updates
- • Delivery confirmation
Product Exchanges
7 Day Exchange
Exchange items within 7 days of delivery for size or color
Easy Process
Simple exchange process with free pickup for most locations
Quick Exchange
New item shipped within 2-3 days of receiving your exchange
How to Exchange
Contact Us
Reach out within 7 days of delivery with your order number
Exchange Approval
We'll review your request and provide exchange instructions
Package & Send
Pack the item with original tags and send it back
New Item Shipped
Your replacement item ships within 2-3 days of receiving the original
Exchange Conditions
Accepted Exchanges
- Size doesn't fit
- Product defect or damage
- Wrong item received
- Color different from website
- Want different size/color
Not Accepted
- Item worn or used
- Item washed or altered
- Tags removed
- Intimate wear/undergarments
Important Notes
- • All items must be in original condition with tags attached
- • Exchange shipping is free for defective or wrong items
- • Customer bears exchange shipping cost for size/color changes
- • We only offer exchanges, no refunds or returns
- • Replacement item must be of equal or higher value
Need Help with Shipping or Exchanges?
Our customer support team is here to assist you with any shipping or exchange queries.